Return Policy
We accept replacement or refund for the following reasons :
1. Shipping error
2. Damage goods
3.
The wrong size (for example: you order a pair of shoes size Eu40, but
we send you the wrong size for the Eu41!). We process the return or
exchange.
You must return the package in 5 days with new and unused condition after you receive the package(s).
We
pay the return postage if you receive wrong goods or the goods have
quality problem. In this case, the customer is responsible for return
shipping fee. Please pay for return shipping fee, if you choose the
wrong size, or you do not like the merchandise.
The credit card
refund needs different time according to the bank of your card. If you
are in the remote area or your card from a small bank, the time may be
longer.
Exchange Policy
Please contact us with your
name and order email and order number when you want to exchange
different size or color within 5 days. If you want to exchange other
styles, you have to pay price spread. Also you must contact our cusomer
service, they will help you.All exchange products, must keep their
original condition, and are not worn, altered or washed, with all tags
attached. You have to pay shipping fee and handling fee as well.
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